Refund Policy — StatementSums
Effective date: November 12, 2026
This Refund Policy explains refunds and cancellation for paid subscriptions to StatementSums at statementsums.com. It applies together with our Terms of Service and Privacy Policy.
The Service is operated by Pengfei Zhang (individual), trading as StatementSums, contact support@statementsums.com.
Payments are processed by our third-party payment provider, which acts as the Merchant of Record for your order. Refunds are processed by that provider in accordance with our payment provider's buyer terms.
14-day refund
For your first subscription payment only, you may request a full refund within 14 days of that payment.
To request a refund, either:
- email support@statementsums.com and include the email address used at checkout, or
- use the order confirmation email from our payment provider and follow the refund instructions in that message
Approved refunds are issued by our payment provider, the Merchant of Record, to the original payment method. How long they take to appear depends on your bank or card issuer.
This 14-day refund applies to the first subscription payment. It does not apply to later renewal charges, except where a non-waivable consumer-protection law gives you a longer or additional right. Nothing in this policy limits those rights.
Cancellation
You can cancel on the Account page by choosing Cancel subscription and confirming. After you cancel, the subscription will not renew. You keep the paid plan through the end of the period you already paid for, and you are not charged for the following period.
Cancellation stops the next renewal. It does not, by itself, refund the current period. A refund of the first subscription payment is available only as described above.
For help canceling, email support@statementsums.com.
Contact
Operator: Pengfei Zhang (individual), trading as StatementSums, contact support@statementsums.com Support: support@statementsums.com
For a refund, or a question about a charge, invoice, or tax collected at checkout, you can also use the order confirmation email from our payment provider, the Merchant of Record.